Public Offer Agreement

1. General Provisions

1.1. This Offer is the official proposal of FOP Yushchenko R. P., hereinafter referred to as the "Seller", to conclude a Distance Purchase and Sale Agreement for digital goods, i.e., through the Online Store located at https://flashkey.store.

1.2. The moment of full and unconditional acceptance of the Offer (acceptance) is the fact of payment by the Customer for the order under the terms of this Agreement.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer ownership of the Digital Product (video game activation code, access key, etc.) to the Buyer, and the Buyer undertakes to pay for and accept the Product.

2.2. The Product is intangible and is transferred to the Buyer by displaying it in the personal account or sending it to the email address specified during the order.

2.3. Legality guarantee: All digital goods (activation codes, keys) sold in the online store are official and licensed, purchased from authorized distributors. The Seller categorically does not sell software clones, devices with pirated/unlicensed software, illegal game copies, brute accounts, and does not provide card-sharing services.

3. Order Procedure

3.1. The Buyer independently places an order in the online store through the "Cart" form.

3.2. The order fulfillment time (key delivery) depends on product availability and usually ranges from 1 minute to 24 hours from the moment of payment confirmation.

3.3. Payment for goods is made in the national currency (hryvnia) in non-cash form using payment systems (acquiring) integrated on the website.

3.4. During payment, an additional commission may be charged by the buyer's card issuer. The Buyer confirms payment only if they agree with the final amount. The moment of payment is considered the time when funds are credited to the Seller's account.

4. Return Policy

4.2. The customer may request a refund within 14 calendar days from the date of purchase of a digital product only if the key has not been revealed, viewed, displayed, redeemed, or otherwise used, or if the key is defective, invalid, or duplicate at delivery, as confirmed by appropriate evidence.

4.3. Once the key is revealed or viewed, digital content delivery is deemed to have started, and the 14-day withdrawal and refund right is terminated, except in cases of a confirmed defect or key invalidity.

4.4. The detailed claim submission process, list of required evidence, and review terms are set out in the Refund Policy.

4.2. Refunds are possible exclusively in the case where the received activation code turned out to be invalid for technical reasons, and this fact has been confirmed by the official technical support of the respective platform (Steam, Ubisoft, EA, etc.).

4.3. Digital goods (game keys, top-up cards) that have been delivered and shown to the buyer are not subject to return or exchange. Responsibility for choosing the correct activation region lies exclusively with the buyer. In case of purchasing a key with regional restrictions contrary to system warnings, the store has the right to refuse a refund.

5. Liability of Parties

5.1. The Parties bear responsibility for non-performance or improper performance of the terms of this agreement in the manner prescribed by this agreement and the current legislation of Ukraine.

5.2. The Seller is not responsible for the inability to serve the Buyer for any reasons beyond their control, including disruption of communication lines, equipment failure, etc.

6. Force Majeure

6.1. The Parties are released from liability for non-performance or improper performance of obligations under this Agreement if it occurred as a result of force majeure circumstances, such as: natural disasters, war, military operations, blackouts, failures in the global Internet network or servers of digital product suppliers.

6.2. In the event of force majeure circumstances, the fulfillment of the Agreement terms is postponed for the duration of these circumstances.